Privacy Policy & Terms of Service

Privacy Policy

Privacy Policy
Effective Date: March 23, 202

Broad Servicing Group, LLC (“Broad Servicing Group,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or otherwise interact with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Business information

  • Any other information you submit through contact forms, account registration, or other communications with us

We may also automatically collect certain technical information when you use the Site, such as:

  • IP address

  • Browser type

  • Internet service provider

  • Device information

  • Pages visited

  • Time and date of access

  • Referring and exit pages

  • Usage and activity data

2. How We Use Your Information

We may use the information we collect to:

  • Operate, maintain, and improve the Site

  • Respond to inquiries and provide customer support

  • Provide requested information, products, or services

  • Communicate with you regarding updates, offerings, or service-related matters

  • Personalize your experience on the Site

  • Monitor and analyze usage trends and Site performance

  • Protect against fraud, unauthorized transactions, and other legal or security risks

  • Comply with applicable legal obligations

3. How We Share Information

We may share your information in the following circumstances:

  • With service providers, vendors, and contractors who perform services on our behalf

  • With affiliated entities, if necessary for business operations

  • In connection with a merger, sale, financing, acquisition, or other business transaction

  • To comply with law, regulation, subpoena, court order, or other legal process

  • To protect our rights, property, safety, or the rights, property, or safety of others

We do not sell your personal information to third parties for their independent marketing purposes.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience, remember preferences, analyze website traffic, and improve Site functionality. You can adjust your browser settings to refuse cookies, though some portions of the Site may not function properly as a result.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may choose not to provide certain personal information, though doing so may limit your ability to use certain features of the Site or receive certain services.

If you would like to update, correct, or request deletion of your personal information, you may contact us using the contact information below. We will review and respond in accordance with applicable law.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Broad Servicing Group, LLC
Executive@broadservicellc.com

Terms & Conditions

Terms & Conditions
Effective Date: March 23, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Broad Servicing Group, LLC (“Broad Servicing Group,” “we,” “our,” or “us”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any way that violates applicable law or regulation

  • To exploit, harm, or attempt to exploit or harm others

  • To transmit spam, malware, or harmful code

  • To interfere with the operation or security of the Site

  • To attempt to gain unauthorized access to any portion of the Site, server, or related systems

2. Intellectual Property

All content on the Site, including text, graphics, logos, images, software, designs, and other materials, is owned by or licensed to Broad Servicing Group, LLC and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, upload, transmit, display, or exploit any content from the Site without our prior written consent, except for your personal, non-commercial use.

3. No Reliance on Website Content

The information provided on this Site is for general informational purposes only. While we strive for accuracy, we do not guarantee that any content on the Site is complete, accurate, or current. Your use of and reliance on any information on this Site is at your own risk.

4. Third-Party Links

The Site may contain links to third-party websites or resources for convenience only. We do not control and are not responsible for the content, products, services, or privacy practices of any third-party websites.

5. User Submissions

If you submit or transmit any information to us through the Site, including inquiries, messages, forms, or other materials, you represent that you have the right to provide that information. You also agree that such submissions will not violate any law or the rights of any third party.

Unless otherwise agreed in writing, submissions may be used by us for the purpose of responding to your inquiry, providing services, improving our operations, and as otherwise described in our Privacy Policy.

6. Disclaimer of Warranties

The Site and all content, materials, and services made available through it are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Broad Servicing Group disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that the Site will be uninterrupted, secure, error-free, or free from viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, Broad Servicing Group, LLC and its officers, members, employees, affiliates, agents, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the Site.

Our total liability for any claim arising out of or relating to the Site shall not exceed the amount, if any, paid by you to us specifically for use of the Site.

8. Indemnification

You agree to defend, indemnify, and hold harmless Broad Servicing Group, LLC and its officers, members, employees, affiliates, agents, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of your violation of these Terms or your misuse of the Site.

9. Privacy

Your use of the Site is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

10. Modifications to These Terms

We may revise these Terms from time to time in our sole discretion. Any updates will be posted on this page with an updated effective date. Your continued use of the Site after such changes become effective constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

12. Jurisdiction

Any legal action or proceeding arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in New York, and you consent to the jurisdiction of such courts.

13. Contact Information

If you have any questions regarding these Terms, please contact:

Broad Servicing Group, LLC
Executive@broadservicellc.com